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Swansea Council is improving the accessibility of the website and online forms.

We want everyone who visits the Swansea Council website to be able to use it and we are trying to exceed the Public Sector Bodies Accessibility Regulations 2018.

What are we doing?

To help us make the Swansea Council website a positive place for everyone, we've been using the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.

The guidelines have three levels of accessibility (A, AA and AAA). We've chosen Level AA as the target for the Swansea Council website.

We want the site to be:

  • free of jargon, using simple, plain English and Welsh
  • easy to search, so you can search and retrieve information about our services without having any knowledge of the council's structure, or what we call things

We try:

  • to present information in a logical order and write clearly and simply using everyday words and short sentences
  • keep our web page design simple and consistent

How are we doing?

We've worked hard on the Swansea Council website and believe we've achieved our goal of Level AA accessibility. We monitor the website regularly to maintain this, but if you do find any problems, please get in touch.

Let us know what you think

If you enjoyed using the Swansea Council website, or if you had trouble with any part of it, please get in touch. We'd like to hear from you in any of the following ways:

My Web, My Way

This is a website (from the BBC) which aims to help arm web audiences with the tools and understanding which will enable them to make the most of the world-wide web, whatever their ability or disability.

The site provides advice and help to all those people who would benefit from making changes to their browser, operating system, or computer to be able to view the web in a more accessible way.

The site is not only for those with disabilities (visual, hearing, motor, cognitive or learning impairments) but also, for example, for those people with minor vision impairments who would not consider themselves to have a disability.

Find out more on My Web My WayOpens new window

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